- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2020 02:09 AM
Hello Team,
I have created new customised table and in that there are four child tables. I'm trying trigger notifications for all the table which I have created on Parent table. Can anyone help me how to do this because I can see there is no inherit option on Notifications which can trigger for child tables as well.
I have created a event for trigger based on event but here I have written Business rule but it's also not working.
Thanks,
Chaitanya
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2020 05:56 AM
Hi,
Since you mentioned event triggered and processed please check this
1) you are sending recipient as gs.getUserID()
2) in email notification are thess checkbox as true
a) Send to event creator as true
b) Event parm1 contains recipient as true
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2020 02:14 AM
Chaitanya,
Do you see the events being queued for child tables changes. You can check Event Log to see if event is queued for child table changes.
Also share the business rule that you created to queue event.
Regards,
Rajesh
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2020 03:00 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2020 02:15 AM
Hi,
if your BR is on parent table then it would run on child table as well.
Are you saying your BR is not working for child?
sharing link below for help
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-03-2020 02:59 AM