How to trigger real-time popups in Service Portal Widget

Aju Sam
Tera Contributor

I have a requirement involving a page titled "My Requests" and a corresponding widget, also named "My Requests," which displays a list of user-submitted requests. If there are, for example, 9 records in a pending approval state while the user is viewing the page, and an approver approves one of these requests, I would like a real-time notification (such as a popup on the page) to inform the user that their request has been approved while the user is viewing the page. Is there any way to implement the above requirement?

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