How to update details of a record that appears under the 'History' tab of the filter navigator
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01-14-2025 01:00 PM - edited 01-14-2025 01:01 PM
In the below screenshot, you can see under the 'History' tab, it shows the HR cases I visited. Here its currently showing number. How do I change that to show the case short description instead?
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01-14-2025 01:17 PM - edited 01-14-2025 01:18 PM
You can edit this on the sys_ui_title table. I know this will update the history tab, but I'm not sure what else it will update, just as a heads up
Source: KB0953508
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04-09-2025 10:36 AM
Hi @Nisarg Thakur , were you able to get the configuration for this?