How to update field values automatically after a period of time

BoHyun Jung · ‎10-04-2023

I need to update the true/false field of ritm 9 hours after the RITM's Approval has been approved.

How do i implement this?

Peter Bodelier · ‎10-04-2023

There are multiple ways to do this.
- Set a wait in your flow.

- Create a scheduled event which triggers a script action to set the field.

- Less precise: create a scheduled job (to run every 30 minutes for example) to query which items need to be updated.

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Ankur Bawiskar · ‎10-04-2023

it depends on what you are using currently flow or workflow

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader