How to update field values for "Self-service" incidents (Service-portal)?

Gopi Krishna P
Tera Contributor

Hi Team,

 

I have one Incident under 'Self-Service'. I wants to open it and need to be update few fields. I want to achieve this in ATF. Can you please help o this.

2 REPLIES 2

Shaqeel
Mega Sage

@Gopi Krishna P 

 

Yes sir, you can use ATF for tour requiremment.

 

Regards

Shaql


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Regards

Shaqeel

Ujjwal019
Tera Guru

Hi @Gopi Krishna P ,

What is stopping you to do this ?, have your tried ?, where are you stuck.

You can use Test Steps to achieve your requirements

Use these Test Steps for example and use according to your requirement

1. Open an Existing Form

2. Set field values

3. Validate Field values and Field state validation