Workflow Studio - Can't move all catalog variables from available to selected column

MBarrott
Mega Sage

I have a large catalog item which contains a lot of variables.

 

When using the Create Catalog Task action, the issue is that when I move all the variables from the available column over to the selected column many do not move. 

 

Weirdly, I see all variables at the RITM level but only half of them move over to the SCTASK.

 

I tried increasing the task_variables max length but it did not resolve the issue. 

1 ACCEPTED SOLUTION

MBarrott
Mega Sage

I was able to fix this issue:

 

- I had to increase the Max Length of the Slush Bucket Action Inputs from 12,000 to 20,000. This allowed the additional catalog item variables to be selected successfully.

- These can be accessed via the Action Inputs table (sys_hub_action_input).

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2 REPLIES 2

Amit Verma
Kilo Patron
Kilo Patron

Hi @MBarrott 

 

As per the below support case, this problem has been addressed in the latest versions. If you are still facing this issue, I will suggest you to raise a support case. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167695

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

MBarrott
Mega Sage

I was able to fix this issue:

 

- I had to increase the Max Length of the Slush Bucket Action Inputs from 12,000 to 20,000. This allowed the additional catalog item variables to be selected successfully.

- These can be accessed via the Action Inputs table (sys_hub_action_input).