How to update incident record from another ServiceNow instance with rest api?
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03-04-2020 06:32 AM
I have two instances, when I am creating an incident in first instance, then it is creating an incident record with same values in second instance.
When I try to update incident record in first instance, then same record of second instance is not updating.
Please provide me steps to achieve this.
Thanks,
Ibrahim
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Instance Configuration
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03-04-2020 06:40 AM
Hi,
Please go with following thread,
Thanks
Sayali
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03-04-2020 07:07 AM
I have checked that, bit confusing. Kindly provide me steps.
Thanks.
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03-05-2020 01:48 AM
Hi,
For step by step process please follow following article
Hope this helps.!
Thanks
Sayali
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03-06-2020 06:10 AM
Hi Sayali,
Thanks for your response!!
But, I have checked this aswell. It has only insert functionality.
I am looking for update Incident record from one Instance to another "Put Method"
Kindly provide me steps.
Thanks.