We have a need where we want a part of our userbase to use SN only through the Employee Center Portal i.e. these users should not be able to navigate out of the Employee Center Portal ex they should not be able to navigate to the classic UI etc. Does...
I am trying to add an extensible script to the IncidentUtils to change the default condition for the "Reopen Incident" UI Action. Please help me what am I doing wrong because it is not working?
HI I have a requirement for a dashboard to show closed incidents + closed tasks in one dashboard by assigned group/assigned to broken down by month. I am able to get the query to include past 12 months but can it be broken down according to month? Al...
Hi All,We are looking for "Dell-Boomi integration" with ServiceNow (EC to ServiceNow).Since I have little experience with integrations, it would be very helpful if you could provide me with some guidance. Thanks
Hi,I don't have much experience with integrations, I have requirement where we have to integrate ServiceNow with Dell Boomi.I did some research online but could not much information on this. I think there are no plugins for dell boomi.Did someone eve...
Im trying to remove duplicated using ref qualifier and script include but after execution Im not getting any values at all.What am I doing wrong? Outcome:
I am working on email notifications in the (Emails section under system logs showing email was sent ) but i didnt get the actual mail
Dear Team, I have a requirement-In the incident table, I want the caller (caller_id) to populate as Impacted User (u_impacted_user) when the Impacted User field is blank.Then location (u_location) field should populate with the Impacted User's locati...
Is it possible to show only 10,20,50 row per page in the Agent workspace List view.Currently by default its show 10,20,50 and 100. We tried with glide ui page property which works only with Native UI. Thanks in advance Ashok
If I try to edit and publish an item through CATALOG BUILDER, the item is not being published, staying in draft status.This issue is happening when I try to edit an item that was not created by CATALOG BUILDER.I made this video attached with an examp...
I have the field 'site' type reference to u_sites table on the incident table. In u_sites table i have two columns:1) site name (display = true)2) site locationIn this table i have multiple sites with the same name but with a difference location.When...
I have a requirement to remove the 's' from the forma label context menu to make the name singular to match the name as shown in the navigation menu:Is there a way to achieve this?
Hi Team,Could you please help me how to use "gs.getMessage()" for the below part of email script to Translate to other Languages.template.print('<div>Hello ${task.assigned_to.name},</div><div> </div><div>This is a friendly reminder that your tas...
I have found a need to get the hostname as part of a business rule that is running (I need to know if a URL that is part of the record being inserted is going to this instance of Servicenow, essentially), and I haven't found a way to do that. It see...
Good evening everyone, I was developing a bussines rule, it ended up running for too long and i believe that in 5 minutes it was closed by the platform itself, I managed to get around this problem by putting my br in asynchronicity, however i was cur...
