Adding timer in Business rule
Hello behind the notification I need to put a timer before triggering the notification in Business rule.What code can I use/add?
Forum Posts
Resolved! creation of Incident task using Flow designer
I am creating simple flow to create Incident task on creation of a Incident. Flow is working but I am not getting Incidentfield value although I am getting other fields correctly. and this is what I am getting
While loop is not working
Hello All,I have below code in schedule job which is written on Demand.It is working correctly but evertime when I execute it update only 1 record it should update all the record if condition matches. var gr = new GlideRecord('incident'); gr...
Resolved! User getting logout from ServiceNow instances while trying to login through SSO
User getting logout from ServiceNow instances while trying to login through SSO. Few users are getting logout as they try to sign in into servicenow through sso. Please provide insights what can be the cause for this ?
Resolved! oauth 2 - generated acceess token in OKTA
Hi therei have a catalog item which need to send POST request to a OKTA endpoint.i have generated authorised token from Okta. how do i store the authorised token in servicenow, please if a example could be provided on how to set up. i am familiar wi...
How to use Pagination using script
Hi Team ,Am using below script to get the pagination var limit = 3;var offset = 1;var gr = new GlideRecord('incident');gr.addQuery('short_description','test');gr.orderByDesc("number");gr.setLimit(limit);gr.setOffset(offset);gr.query();while (gr.next...
How to map fields when it's not present in target table through script
I have created transform map , some fields are auto map , some fields which are reference list are mapped by field script, but fields which are string type are not mapped due to which its data is not populated in cmdb. How can I map these fields. T...
Path Parameter Vs Query Parameter
Hi Team, Would like to know the difference between Path Parameter and Query Parameter with an example. I saw many answers in the Google but here I am looking about your understanding. Please share your own experience.Also, would like to know how to ...
Oauth 2.0 authentication is throwing an error like access_denied, No audience parameter was provided
We are trying to integrate servicenow with solify with Oauth 2.0 as Outbound rest API integration. We have received the client ID and client secret and we have created Oauth provider profile but when we try to Get Oauth token, we are getting the belo...
How to find Updated, Created, Resolved and Updated incidents count by Inactive Users in system
Hello All, In Our system 25k+ Users are inactive, we need find the created, updated, resolved and closed incidents by each inactive user. Please help to provide the script to find tickets by inactive users by state. @Ankur Bawiskar @Community Alums ...
How to get Previous value in Notification
In Advanced Condition how to get previous value in email notification .
How to create default list filter in workspace?
Hi Community, I want to create a new list under List section of workspace with filter. Eg:- All Entiry records with active is true. It should look like:-Entities-Create New-Active Entities -All My instance is on sandiego version.Could anyone please h...
Trigger a windows task on a mid server
Hi,Is it possible to trigger a windows task on a mid server from a script? Here is my script: Unsure on the command and payload part. Any help would be greatly appreciated var midServerName = 'MID_SERVER_NAME';var taskName = 'test task';var midServe...
Unable to open "Manage Attachments" link in the RITM (sc_req_item) record.
Customer has attached 24 attachments in the record which is a RITM (record in sc_req_item) table. When clicked on the Manage Attachments link nothing is happening and even if we click on the 24 count shown on the right hand side, the attachment popup...
How we can get only Global Security type groups from on Prem AD to ServiceNow
We have a requirement in which we need to get global security type groups from on Prem AD to ServiceNow using LDAP. Please help me out.
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