How to update incident record from another ServiceNow instance with rest api?

IbrahimVali
Tera Guru

I have two instances, when I am creating an incident in first instance, then it is creating an incident record with same values in second instance.

When I try to update incident record in first instance, then same record of second instance is not updating.

Please provide me steps to achieve this.

Thanks,

Ibrahim

7 REPLIES 7

sayali udgave
Kilo Guru

I have checked that, bit confusing. Kindly provide me steps.

Thanks.

Hi,

 

For step by step process please follow following article

https://community.servicenow.com/community?id=community_article&sys_id=ad8ad908dbdc7b44a39a0b55ca961...

 

Hope this helps.!

 

Thanks

Sayali

 

Hi Sayali,

Thanks for your response!!

But, I have checked this aswell. It has only insert functionality.

I am looking for update Incident record from one Instance to another "Put Method"

Kindly provide me steps.  

Thanks.