1 ACCEPTED SOLUTION
that method won't work in workspace as it's not supported. see below
This is the workaround
Ensure Global Checkbox is checked in onChange client script so that it works in both native + sow
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
// add your choice values and choice labels in json object
var reasonLabels = {
'1': 'Awaiting Caller',
'2': 'Awaiting Evidence',
'3': 'Awaiting Problem Resolution',
'4': 'Awaiting Vendor'
};
var value = g_form.getValue('hold_reason');
var label = reasonLabels[value] || value;
g_form.setValue('short_description', label);
}If my response helped please mark it correct and close the thread so that it benefits future readers.
