How to Update the short description and Description on the catalog item

AjKadam · ‎08-26-2020

Hi All,

I have a requirement Where I want to update the 'short description' of the catalog item to the 'Name of the catalog item' If short description is empty

What is the best way to achieve it

Thanks

Ankur Bawiskar · ‎08-26-2020

Hi,

BR will work only for new records

If you want to fix older catalog items with empty short description then you need to run schedule job.

1) check which catalog items are having empty short description

2) then set short description with catalog item name

Sample script below for job

1) test this for 5 records using setLimit(5);

once verified then remove this line setLimit(5);

updateRecords();

function updateRecords(){

var rec = new GlideRecord('sc_cat_item');

rec.addEncodedQuery('short_descriptionISEMPTY');

rec.setLimit(5); // use for testing then remove this line

rec.query();

while(rec.next()){

rec.short_description = rec.name;

rec.update():

}

}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

AjKadam · ‎08-26-2020

shortRecord();

function shortRecord(){

var vr=new GlideRecord('sc_cat_item');
vr.addEncodedQuery('short_description=NULL');
// vr.addNullQuery('short_description');
vr.setLimit(4);
vr.query();

while(vr.next()){
// vr.short_description="Update";
vr.short_description=vr.name;
vr.update();
}
gs.log('Demo Schecduled job at 4:22 PM');
}

Ankur Bawiskar · ‎08-26-2020

Hi,

try this updated script with logs being added

shortRecord();

function shortRecord(){

var vr=new GlideRecord('sc_cat_item');

vr.addNullQuery('short_description');

vr.addNotNullQuery('name');
vr.setLimit(4);
vr.query();

gs.info('Row Count is:' + vr.getRowCount());

while(vr.next()){
vr.short_description = vr.name;

gs.info('Record update');
vr.update();
}
gs.Info('Demo Schecduled job at 4:22 PM');
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

AjKadam · ‎08-26-2020

Still same

4 Logs

Row Count - 4

Ankur Bawiskar · ‎08-26-2020

@Aj

So the row count is 4.

Did you check whether it updated the short description with the name as well.

Regard
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dhananjay Pawar · ‎08-26-2020

Hi,

Are you running BR on insert update OR only on insert?