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How to update worknote of Task after incident is created through record producer

YashviPatil
Tera Contributor

Hi All,

 

I have record producer which contain one lookup select box variable on SC_TASK table so at the time of submission of request when user select TASK number then after submission of request it should update the WorkNote of selected task with created incident number. i.e. " Incident is raised for this issue"

 

Can anyone help me how I can configure this functionality.

 

Thanks.

 

 

5 REPLIES 5

Pradeep19
Tera Contributor

Hi,

Please update record producer script field with below script, in place of Get("add variable value of your reference field")

Pradeep19_0-1694416239535.png