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How to Show Record producer and Catalog Item On the PopUp

Teja R
Kilo Sage

Create UI Action

  • Go to: UI Actions
  • Table: (e.g., Incident / your table)
  • Check:
    • Client
    • Workspace Form Button
function onClick(g_form) {

    // Replace with your Record Producer sys_id
    var producerSysId = 'PUT_YOUR_SYS_ID_HERE';

    var url = "/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=" 
                + producerSysId + 
                "&sysparm_view=workspace" +
                "&sysparm_stack=no";

    g_modal.showFrame({
        title: "Create Request",   // Popup Title
        url: url,
        size: 'xl',                // sm | md | lg | xl | full
        height: 600                // Adjust as needed
    });
}

When we click on the UI Button in the Workspace we can able to see the record producer
Screenshot 2026-03-28 at 10.21.35 PM.png

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Teja R 

 

Check this post. I guess you are looking for this.

https://www.servicenow.com/community/servicenow-ai-platform-articles/using-the-service-portal-for-mo...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti