How to upload multiple attachment with the file attachment type variable field in service portal

[pradeep37]

I have a requirement in one of use case, where I need to create a variable of file attachment type in service portal form page. so from there I can upload multiple files at a time.

I knows, attachment variable accept only attachment at a time. but I have a requirement to upload multiple attachment at a time. please suggest.

Thanks and Regards

Pradeep Sharma

[Ankur Bawiskar]

Hi,

not possible.

it can hold only 1 file at a time

If you want multiple files then you can use OOB paper clip icon or create those many attachment variables

Regards
Ankur

[Ankur Bawiskar]

@pradeep

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Aniko Hegedus]

Hi,

I would definitely recommend using the "old"  OOB way of adding attachments.
If - for whatever reason - that is not an option, you could create multiple attachment fields, hide them and with client scripts make them visible if the previous one has already been populated with a file. But let me repeat, that this is not a recommended solution in any way, rather a last resort.

Best,
Aniko