how to use external client oAuth access token in inbound scripted REST API

[Sagaya1]

Hi,

I have created the external client oAuth access token through https://<instance>.service-now.com/oauth_token.do.

How do i use this access token in scripted REST api script for authentication ?

Regards,

Sagaya.

[Ankur Bawiskar]

Hi,

Are you sending token in this manner

Authorization <AccessToken>

Regards
Ankur

[Sagaya1]

Hi Ankur,

Tried but still getting same error.

Regards

Sagaya

[Ankur Bawiskar]

Hi,

Did you give the Authorization value as this?

Bearer <AccessToken>

refer image below

Regards
Ankur

[Sagaya1]

Hi Ankul ,

Yes I have given and still got different error and 401 error.

Step1 :

Get access token

Step 2:

Pass it in the POST API 

In the scripted REST API script , I have called the table API and got 401 error while servicenow tried to execute that table API.

23:57:25.978 *** Start #207214 /api/mamb/ivr, user: sagaya.r.stephen

23:57:26.9 reqheader : message_id-->Test

23:57:26.9 reqheader : channel_id-->ivr

23:57:26.10 MSISDN : 60123456781

23:57:26.11 MSISDN value : mobile_phone=60123456781

23:57:26.11 IVR Interaction validation : {" Message Id" :"Test" ,"Channal Id" :" ivr" }

23:57:26.12 contactTableEndPoint: https://dev.service-now.com/api/now/table/customer_contact?mobile_phone=60123456781

23:57:26.126 httpStatus:401

23:57:26.126 responseBody:{"error":{"detail":"Required to provide Auth information","message":"User Not Authenticated"},"status":"failure"}

23:57:26.128 [DEBUG] http response status_code: 401

But when i use the basic authorization its working fine.

So while use the oAuth , dont use any other API inside the scripted REST API script ?

Regards,

Sagaya.

[Ankur Bawiskar]

@Sagaya 

seems issue with the scripted rest API or the content type being sent over Postman

Regards
Ankur