How to use signature pad in service portal page?

[Felix20]

Hallo everybody,

I'm working on a PoC and one requierement is to sign a table entry (request).

So user will have to fill a form and finally sign it using a signature pad. I saw there is a plugin: com.snc.signaturepad which activates a UI Page which contains a signature pad.

But how to use that UI Page as part of a widget in Service Portal?

Because our page will be face to customer, we dont want to our customer to be in backend so sign the filled form.

I searched long time and haven found a solution yet.

e-Signature is not a possibility, because we need it manually signed and username + password is not an option.

Best regards,

[Felix20]

HI ampeterson,

yes you can easily use this in service portal, you just need to download the xml from the link above and import it using "retrieve update set" and extend the sc_cat_item or other widget in which you want to use it.

[Adam Peterson]

I am not sure how I can add it to certain catalog items. 

[Sachin Dahiya]

Hi Adam,

Were you able to use this in specific catalog items? I am working on a similar requirement where I need to use signature pad specific to a catalog item and then save the sign as image attachment on target record. Looking for your response.

[Adam Peterson]

No, I was never able to accomplish this. 

[Jamison Cote2]

@Felix / @Ragini Kukade,

This looks promising.

Where are the signatures stored in the system once the record is submitted?

I can't find any inserting of the image in the widget scripts.

Thanks.