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08-21-2023 01:24 AM - edited 08-21-2023 01:30 AM
Hi,
does anyone know how to configure work notes to work on a wait for condition that triggers when work notes contain the words ‘Ready to begin’ are added to a catalog task?
Solved! Go to Solution.
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08-21-2023 03:00 AM
Hello @Harrys09 ,
Please use the script option of the condition and write down below script in it.
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.
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08-21-2023 01:47 AM
Hello @Harrys09 ,
You can take help of the below screenshot to add the wait for condition in your flow designer and just add the condtion as worknotes contains 'Ready to begin' .
Please use the below documentation for referrence:
https://docs.servicenow.com/en-US/bundle/rome-servicenow-platform/page/administer/flow-designer/refe...
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.
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08-21-2023 02:24 AM
Thanks very much for your help with this! @Nayan Dhamane
In the flow designer I do see one for state like the screenshot you shared but I do not see anything for work notes only work_notes list appears. Do you know how I can configure this so the condition works for work notes please?
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08-21-2023 03:00 AM
Hello @Harrys09 ,
Please use the script option of the condition and write down below script in it.
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.
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08-21-2023 09:45 AM
Thanks very much for your help @Nayan Dhamane