How to use work notes in wait for condition in flow designer

Harrys09
Tera Contributor

Hi,

does anyone know how to configure work notes to work on a wait for condition that triggers when work notes contain the words ‘Ready to begin’ are added to a catalog task?

1 ACCEPTED SOLUTION

Hello @Harrys09 ,

Please use the script option of the condition and write down below script in it.
Screenshot 2023-08-21 at 3.29.59 PM.png

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

View solution in original post

4 REPLIES 4

Nayan  Dhamane
Kilo Sage
Kilo Sage

Hello @Harrys09 ,

You can take help of the below screenshot to add the wait for condition in your flow designer and just add the condtion as worknotes contains 'Ready to begin' .
Screenshot 2023-08-21 at 2.16.38 PM.png

 

Please use the below documentation for referrence:
https://docs.servicenow.com/en-US/bundle/rome-servicenow-platform/page/administer/flow-designer/refe...

 

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

Thanks very much for your help with this! @Nayan Dhamane 

In the flow designer I do see one for state like the screenshot you shared but I do not see anything for work notes only work_notes list appears. Do you know how I can configure this so the condition works for work notes please?

IMG_2709.jpeg

Hello @Harrys09 ,

Please use the script option of the condition and write down below script in it.
Screenshot 2023-08-21 at 3.29.59 PM.png

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

Thanks very much for your help @Nayan Dhamane