How to whitelist an URL in servicenow?

Somnath Dhar
ServiceNow Employee
ServiceNow Employee

‎08-25-2022 04:28 AM

I have this query to check in Script background whether the connection is returning anything.

 

var url = "https://install.service-now.com";
var request = new sn_ws.RESTMessageV2();
request.setEndpoint(url);
request.setHttpMethod('get');
request.setRequestHeader('Content-Type', 'application/json');
var response = request.execute();
var statusCode = response.getStatusCode();
if(statusCode == '200'){
gs.info("SUCCESS");
}

 

 

output: 
Security restricted: Access to install.service-now.com is blocked because it is on the blacklist.


Please help how to whitelist URLs in servicenow lab?
Is there any sys properties for the same?

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2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

‎08-25-2022 04:33 AM

Please explain first your issue and why you want to request install.servicenow.com.

Then we can check how to help you.

Maik

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kunal20
Kilo Guru

‎08-25-2022 04:35 AM

Hi,

The URL you have used is not a valid one https://install.service-now.com,use the code below and it will return success.

var url = "https://www.google.co.in/";
var request = new sn_ws.RESTMessageV2();
request.setEndpoint(url);
request.setHttpMethod('get');
request.setRequestHeader('Content-Type', 'application/json');
var response = request.execute();
var statusCode = response.getStatusCode();
if(statusCode == '200'){
gs.info("SUCCESS");
}

Kindly mark this as helpful

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