How to write scripted rest API to create RITM and pass field values and attachment using POSTMAN

[Nikita47]

How to write scripted rest API to create RITM and pass field values and attachment using POSTMAN.

Regards,

Nikita

[Dwarkilal Pati1]

Hi Nikita,

Hope you got the solution, can you please share,I have the same requirement.

TIA 🙂

[Garima13]

Hi Ankur,

I tried the script. But I am seeing an issue, if I am passing a date type field, it is not mapping the correct value of date, rather today's date.

(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

var reqbody = request.body.dataString;

try {

var parser = new global.JSON();

var parsedData = parser.decode(reqbody);

var requestedFor = parsedData.variables.requested_for;

var startDate = parsedData.variables.start_date.toString();

//var endDate = parsedData.variables.end_date;

var firmstartDate = parsedData.variables.firm_start_date.toString();

var selectOne = parsedData.variables.select_one;

var phoneModel = parsedData.variables.phone_model;

var phoneNumber = parsedData.variables.phone_number;

var phoneCarrier = parsedData.variables.phone_carrier;

var cartId = GlideGuid.generate(null);

var cart = new Cart(cartId);

var sysid;

var grUsr = new GlideRecord('sys_user');

grUsr.addQuery('user_name', requestedFor);

grUsr.query();

if (grUsr.next()) {

sysid = grUsr.sys_id;

}

var item = cart.addItem('53df2fbe87ada15098a041d8cebb352b', 1);

cart.setVariable(item, "requested_for", sysid);

cart.setVariable(item, "start_date", startDate);

//cart.setVariable(item, "end_date", endDate);

cart.setVariable(item, "firm_start_date", firmstartDate);

cart.setVariable(item, "select_one", selectOne);

cart.setVariable(item, "phone_model", phoneModel);

cart.setVariable(item, "phone_number", phoneNumber);

cart.setVariable(item, "phone_carrier", phoneCarrier);

var rc = cart.placeOrder();

var reqNumber = rc.number;

var ritm = new GlideRecord('sc_req_item');

ritm.get('request.number', reqNumber);

var ritmNumber = ritm.number;

var res = {};

res.body = {

"message": "Success",

"Request Number": "" + reqNumber + "",

"RITM Number": "" + ritmNumber + ""

// "detail": "Request Number: " + reqNumber + ", RITM Number: " + ritmNumber

};

response.setBody(res);

} catch (e) {

var resObj = {};

var sErrorcatch = new sn_ws_err.ServiceError();

this.status = 400;

this.action = 'Error';

sErrorcatch.setStatus(this.status);

resObj.body = {

"message": "Transaction Ignored at run time! Error thrown is: " + e,

"detail": "Unexpected exception occurred during processing the request. Check if the payload and attributes are correct."

};

sErrorcatch.setMessage(resObj.body.message);

sErrorcatch.setDetail(resObj.body.detail);

return sErrorcatch;

}

})(request, response);

[Dwarkilal Pati1]

Hi Nikita,

Hope you got the solution, can you please share I have the exactly same requirement.

TIA 🙂