How we can hide "Review" state from process flow in ServiceNow workspace

[shrikant Kahar1]

Hello All,

I just want to hide "Review" state from the process flow in Workspace.

Could you please help me in this?

Thanks,

Shrikant

[nityabans27]

Hi @shrikant Kahar1,

You want to hide the “Review” state from the Process Flow displayed in Workspace.

In ServiceNow, process flow stages are controlled by the Process Flow Formatter or Workspace UI component, which reads from the State Flow or UI Policy logic linked to the record’s state field.

To hide the Review state:

1. Go to the State Flow definition for that table.

2. Remove or disable the Review state from the configured stages.

3. If it’s a custom Workspace component, adjust the UI Builder configuration or record page filter to exclude Review from the state list.

This ensures the stage doesn’t appear in the flow bar or progress tracker in Workspace.

If you find my answer helpful then please accept it as solution and mark it helpful.

[Bhimashankar H]

Hi @shrikant Kahar1 ,

You can hide review state by going to process flow table.

Go to System UI > Process Flow in the navigation pane. Filter by your table and make the review state label as active=false then it will be hidden also make sure about the order and condition of remaining states to show the proper flow to the user. 

Thanks,
Bhimashankar H

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[shrikant Kahar1]

Hello @Bhimashankar H ,

I already achieve that for classic view.

Now I want to hide it for workspace record.

Thanks,

Shrikant

[Ankur Bawiskar]

@shrikant Kahar1 

you want to hide it only for workspace and show in native?

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