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How to prevent failover tasks from generating unless the first task actually fails

HaniyaH
Tera Contributor

Hi,

I need help with preventing a failover task from generating unless the OIM task actually fails.

We currently have catalog items, which generate a RITM, once the approvals are done 2 tasks are generated which are:

 

task 1: company=OIM, type = vendor, state = closed incomplete >  when this fails a second task should generate

task 2: type = internal, assignment group = some group, state=open

 

What is happening currently is that both tasks are generating, but task 2 is generating before task 1 fails. Can you help me figure out where in the workflow and subflow I can fix  this issue please. Below are picture of the workflow and subflow

 

workflow:

 

HaniyaH_13-1760453762025.png

 

 

The flow goes like this above. I think its somewhat clear what is happening with the arrows except in the subflow success activity so I will explain. If subflow success = yes > goes to if manual task needed?. if subflow success = no > it goes to if validation error. Let me know if you need me to expand any activity.

 

Subflow:

 

HaniyaH_14-1760453762037.png

 

HaniyaH_15-1760453762043.png

 

HaniyaH_16-1760453762046.png

 

HaniyaH_17-1760453762046.png

 

 

Let me know if you need any information about whats in each activity of the subflow.

Please help as I am not sure where I can make a wait for success activity since the workflow already has a if subflow success activity which seems to be wired correctly. Thanks

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