Howto open a network folder via URL field?

[JohnDF]

Hi everyone,

I have created a URL field and when I post the folder link to the url field and when I click on it. It dont open the folder like when I enter the path with file:///  in the google chrome url. For example: C:/Users/xyz/OneDrive%20-%20xyz/targetfolder/

Any help would be nice.

Thanks

[Allen Andreas]

Hi,

From my knowledge, this is due to browser security. I believe the network path would work from a ServiceNow URL field perspective, but per your browser, the security there won't allow you URLs like that to open files/folders on your computer. It would require you to adjust things on your browser or use a browser extension such as: https://chrome.google.com/webstore/detail/enable-local-file-links/nikfmfgobenbhmocjaaboihbeocackld?h... 

[JohnDF]

@Allen Andreas ok thanks for reply,

is there no workaround? It dont need to open the files/folders in the chrome bowser. It can open of course the windows explorer to if possible?

Thanks in advance

[Allen Andreas · Accepted solution]

Hi,

Unfortunately, there is no workaround in ServiceNow as this isn't a ServiceNow issue. It's a browser security issue.