HR Case due date field read-only for HR Agents

Popat420
Tera Expert

‎04-13-2023 05:04 AM

Hello,

The due date field from the HR Case form looks to be read-only for HR Agents.


I thought it would be this ACL, so I added the sn_hr_core.basic role to it but still HR Agents cant edit the due date field.

 

Popat420_0-1681387446837.png

 

any ideas what could be causing this read-only?

 

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Popat420
Tera Expert

‎04-13-2023 06:10 AM

@Ankur Bawiskar @Community Alums @AndersBGS @AnveshKumar M @Prince Arora @Anil Lande 

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Anil Lande
Kilo Patron

‎04-13-2023 07:03 AM

Hi,

Please check the ACL's created for Due Date field. Add this related list if it is not available on your instance. There must table specific acl.

 

AnilLande_0-1681394551829.png

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande
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Community Alums
Not applicable

‎04-13-2023 07:10 AM

Hi @Popat420 ,

This is a expected behaviour!!

 Even if you have "sn_hr_core.basic role" , you cannot edit/update the "Due Date" field, it's restricted to only HR admins (sn_hr_core.admin).

 

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Popat420
Tera Expert
In response to Community Alums

‎04-13-2023 07:19 AM

Hi @Community Alums thanks. but where is this restriction configured? and can it be changed?

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