ServiceNow ai agent auto populate field

[Apaul]

Anyone knows if its possible for ai agent to autopopulate a field based on the rule written in the case description? if possible, then how? IT should do it by its own as the logic should not written manually.

[Dr Atul G- LNG]

Hi @Apaul 

Today, we had a demo with our client on this.
We showcased the out-of-the-box Change Plan flow, and all the fields are getting auto-populated as defined in the AI Agent.
You can check the AI Agent configuration to find the details.