HRSD – Guidance Required to Import Data from Cloud Instance to On Prem Instance

POOJACHANDH
Tera Contributor

3 weeks ago

Hello Everyone,

 

We are looking for guidance on the recommended and supported approach to import HRSD data (Foundational and Configuration data) from a ServiceNow Cloud (SaaS) instance to an On Premise ServiceNow instance.

 

Our requirement is to understand how HR-related data can be securely and efficiently moved or synchronized between these two environments while adhering to ServiceNow best practices and supportability.

Kindly share:
• Supported architecture options
• Any relevant documentation or KB articles
• Recommendations specific to HRSD data handling

 

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fknell
Tera Patron

3 weeks ago - last edited 3 weeks ago

Hi @POOJACHANDH,

I would like to better understand your inquiry. Do you want to migrate only the data or the entire instance? Why do you need to synchronize the data?

 

Automated data transfer can only be done using the Import Set API if you want to transform the data before inserting it into the target table. If no transformation is required, you can simply use the REST API of the corresponding table. 

 

For one time migration of data can use import sets as well. 

 

Hope this helps!

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