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reCAPTCHA notification

Michael Galang
Tera Contributor

yesterday

Hello Expert,

We have a form widget that includes reCAPTCHA. However, we constantly receive incidents from our users indicating that they can't submit the form when the reCAPTCHA expires, resulting in the error message below.

MichaelGalang_2-1776701138083.png

 

I would like to get your expert opinion on how we can configure a notification in ServiceNow to alert us when the reCAPTCHA site key has expired, so we can renew it and avoid interruptions.

I would appreciate any responses and feedback.


Thank you very much!

 



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1 REPLY 1

Vaibhav Chouhan
Tera Guru

20 hours ago

There is no out of the box way in ServiceNow to notify when a reCAPTCHA site key expires, because the key and its lifecycle are managed on the Google side, not within ServiceNow.