HRSD

[ash_1998]

I have a requirement to hide "source contact type" fields choices like "email" and "phone" if hr services is open door submission . how to achieve this functionality

[Sandeep Rajput]

@ash_1998 Please create an onChange client script on HR Case (sn_hr_core_case) table as follows.

Here is the script.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }	
   //Type appropriate comment here, and begin script below
   if(newValue=='8c1db1099f231200d9011977677fcf59'){//Replace sys_id with the sys_id of your Serivce
	g_form.removeOption('contact_type','email');
	g_form.removeOption('contact_type','phone');
   }
   
}

Note: On line number 6 replace the sys_id with the sys_id of your HR Service where you would email and phone contact types to be removed.

Hope this helps.