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Now Assist for HRSD Case summarization

Ramkumar Thanga
Mega Sage

Hi All

 

Is it possible to create/add new templates for the other states, while choosing input for the Now Assist case summarization skill. As default we have the templates as New, Work in progress and Resolved.

 

Thanks!

Ram

 

Ref screenshot: 

RamkumarThanga_0-1766575748945.png

 

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