html content is visible in notification email

[Servicenow10]

hi 

as you can see the below ss  in which the html content part is also coming in email.......i also changed the content type as html,html and plain text or html only but result is same.......where exactly the change is needed.

[Servicenow10]

hi dylan,

yes am facing this only can you please guide me how can i modify this

thanks

[Thousif S N2]

It was happening because of this in your code 

Remove it it will work

[Chirag A]

I faced the same issue last week and after multiple efforts ended with this successfull way to get rid off the "CmCaReT" span tag.

1) Take full HTML + CSS code into some local editor like notepad.

2) Remove those unwanted "CmCaReT" span tags; and make you necessary changes for all CSS / styles in notepad itself.

3) Copy full Code back to the Servicenow HTML editor. And save it.

This will not put the "CmCaReT" tags back in there.

Thanks

Chirag A

Snow Developer at Aavenir