HTML Help text Service Portal

brianlan25 · ‎05-01-2017

I have the following code to make it so that I could use HTML in the help text. This is in an on load script that is in the catalog item client scripts. How can I get this to work in the new Service Portal?

function onLoad() {
   //Type appropriate comment here, and begin script below
   $$("div.sc-help-text").each(function(item){   
   var textValue = item.innerText;   
   $(item).update(textValue);   
   });   
}

chirag_bagdai · ‎06-27-2017

Hi Brian,

I checked this issue and found that the problem was with the page load time so I added timeout function which will get execute after 1.5 seconds.

Please find below updated script :

function($timeout) {

   /* widget controller */

   var c = this;

   $timeout(function() {

   jQuery('p.help-block').each(function() {

   jQuery(this).html(jQuery(this).text());

   });

   }, 1500, false);


}

View solution in original post

chirag_bagdai · ‎06-28-2017

Hi Brian,

Below link can be useful for you to avoid DOM manipulation

documentation/service_catalog_patch2_changes.md at 4d87f23bf877e43d740d14858116a6fa4cfb19f9 · servi...

brianlan25 · ‎06-29-2017

If i'm reading that correctly you would have to use a label field. If that is the case my code is to complex and would be way over the max character length of 255 for that type of filed.