HTML Help text
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04-21-2016 08:49 AM
Does anybody know of a way to make it so that HTML shows in the help test now that ServiceNow is escaping it? We obviously do not want to set glide.ui.escape_text to false. Just wondering if there are any other workarounds before we have to upgrade to Fuji Patch 12 Hot fix 1. We have tables setup to show what the different choices mean on a list collector.
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10-17-2016 11:27 AM
Thanks, works like a charm in Helsinki also.
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04-25-2017 05:59 AM
Hi Venkat,
Instead of writing a client script for individual items, is it possible to write a ui script in order to make it affected to all items ?
Regards,
Jagarnath
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04-25-2017 07:43 AM
Hi Jagarnath,
Yes we can but i would refrain from doing it as the results could be unintentional. Alternatively if you have a variable set that you can tap across all the catalog items may be adding there would be a better idea.
Thanks
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04-26-2017 10:57 AM
Anybody have any thoughts on how to get this to work on the Service Portal?
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05-02-2016 03:28 PM
Hi Blair,
When you say CMS view, are you adding a sysparm_view=ess to the query and rendering the item. If so it should be working as the above script is an onload catalog client script. Can you please attach a screenshot of the UI view and the code screenshot from developer view of browser of the help element?
