HTML Template with embedded image for email notification.

Girish UR1
Kilo Contributor

‎03-04-2020 10:31 AM

Hi all,

Can we create a email template with HTML. Is any one created a email template as below.

If any reference or sample will be helpful.find_real_file.png

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madsmoi-aune
Kilo Contributor

‎03-09-2020 06:57 AM

You should look into "Email Templates" and "Email Layouts" in ServiceNow.

Email Templates - https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/notification/concept/c_EmailTemplates.html
Email Layouts - https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/notification/concept/email-layouts.html

Developing HTML for email is an entirely separate topic, because email clients tend to not support all HTML/CSS attributes that browsers do.

You can check out this article for a brief introduction and additional resources on the topic.
https://explore.reallygoodemails.com/new-to-email-coding-heres-where-to-start-2494422f0bd4