HTTP REST API Delete Method is not working

[srinidhi]

Hello All,

Unable to delete record in 3rd party tool with HTTP delete method. Getting below mentioned error.

"{\"type\":\"https://tools.ietf.org/html/rfc7231#section-6.5.4\",\"title\":\"Not Found\",\"status\":404,\"traceId\":\"00-7e78b735d2000a98d9dff502b5d1810a-6cc4e5d7d061b472-00\"}"

Regards,

Srinidhi.

Here is my script.

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
try { 
 var r = new sn_ws.RESTMessageV2('Machine Users', 'Delete Machineuser');
 
 var body = {
	"id": 118206,
	"clientId": 1510,
 };
 r.setRequestHeader('Content-Type', 'application/json');
 r.setRequestBody(JSON.stringify(body));

 var response = r.execute();
 var responseBody = response.getBody();
 var httpStatus = response.getStatusCode();
 gs.addInfoMessage('response status:' + httpStatus );
 gs.addInfoMessage(JSON.stringify(responseBody));
}
catch(ex) {
 var message = ex.message;
}
})(current, previous);

[Ankur Bawiskar]

@srinidhi 

Did you try hitting their endpoint from Postman with DELETE and content body?

If it works from postman then you can determine/debug why it's not working from ServiceNow.

How does their body look like?

[srinidhi]

@Ankur Bawiskar 

They are looking for parameters not request body i think.

[Ankur Bawiskar]

@srinidhi 

but you are sending content body so that is not required. this is what I mentioned.

you need to pass those in url parameters

form the URL and include variable substitutions

[srinidhi]

@Ankur Bawiskar 

Ok, can you help me with the url and script please.

[Ankur Bawiskar]

@srinidhi 

please start from your side