hyper link in showFieldMsg on load client script

[Alon Grod]

How can I add hyper link using onLoad client script and

 g_form.showFieldMsg

(for example the user will see 'click here' and it will redirect to google)

My field name is: u_priferia

table name: sn_slm_case

[Tanushree Maiti]

Hi @Alon Grod 

By default, ServiceNow's  g_form.showFieldMsg treats text as plain string and escapes HTML tags.

OOB it is not supported. 

You need to write an onLoad Client Script that pushes a placeholder message and dynamically updates the DOM element  ( DOM is not recommended).

Refer  for DOM onload script: 

https://www.servicenow.com/community/itsm-forum/need-help-in-adding-a-link-in-string-type-field/td-p...

[Aditya_hublikar]

Hello @Alon Grod ,

Here it look like :

You can try this code snippet :

function onLoad() {
    var fieldName = 'u_incident'; 
    var placeholder = "##placeholder##";
    var url = "https://google.com"; /
    
   
    g_form.showFieldMsg(fieldName, placeholder, 'info', false);
    
 
    try {
        var elements = document.getElementsByClassName("fieldmsg notification notification-info");
        if(elements.length > 0) {
            var str = elements[0].innerHTML;
            str = str.substring(0, str.indexOf(placeholder));
            elements[0].innerHTML = str + 'Please <a href="' + url + '" target="_blank">click here</a> for more information.';
        }
    } catch(e) {
        // Fallback or error handling
    }
}

Note : uncheck isolated script 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Ankur Bawiskar]

@Alon Grod 

g_form.showFieldMsg doesn't support HTML so your requirement is not possible

You can inform your customer about this platform limitation and instead show infoMessage on form

Note: There are approaches to achieve this with DOM manipulation but it's not recommended to use

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏