HyperLink is redirecting to old ticket in employee centre

Amrutha K V
Tera Contributor

Hi Team,

As an approver when I am trying to click one open ticket from Portal , one hyperlink will be visible based on the ticket. When we click on that hyperlink it is showing the old ticket details. It may cause approver to approve wrong tickets. 
How can we correct this . Could you please help me here. 
Please find the screenshot given below:

hrm_todos_page view:

AmruthaKV_0-1729761102889.png


When we click on that link it is redirecting me to the wrong ticket page:

AmruthaKV_1-1729761184851.png

Could you please help me here.

Thank you!

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