I am getting 'Your connection is not private' message while accessing my PDI

AshishMane1 · ‎07-30-2025

Hi Team,

Yesterday I have requested for new PDI and I was able to access it since today afternoon.

Suddenly I am getting the message 'Your connection is not private'. If I check the certificate then it is expired.

Issued On

Wednesday, August 14, 2024 at 10:26:46 AM

Expires On

Tuesday, May 13, 2025 at 10:26:45 AM

Can you please help me to understand how I can log a ticket with NOW Support. Thanks.

Alok Gupta5 · ‎07-30-2025

Hi,

This is the known issue by service-now.

Due to maintenance of server/Nodes.

Once maintenance window will complete. Then you will able to see.

So you have to wait for maintenance window to be complete.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Alok Gupta

View solution in original post

dchoward9 · ‎07-30-2025

same problem

Nikhil Bajaj9 · ‎07-30-2025

Hi @AshishMane1 ,

Have you checked it in different browsers and Incognito mode as well. Please check in different browsers and see.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

AshishMane1 · ‎07-30-2025

Hi Nikhil,

Thanks for your reply. I tried on different browser but getting the same issue.

GlideFather · ‎07-30-2025

@AshishMane1 @dchoward9

it seems to be similar to the last year > Can't access to PDI

Please, try to refresh it once a while, it shall be soon fixed..

EDIT:

eventually you can try to refresh your PD :

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