I am getting 'Your connection is not private' message while accessing my PDI

AshishMane1 · ‎07-30-2025

Hi Team,

Yesterday I have requested for new PDI and I was able to access it since today afternoon.

Suddenly I am getting the message 'Your connection is not private'. If I check the certificate then it is expired.

Issued On

Wednesday, August 14, 2024 at 10:26:46 AM

Expires On

Tuesday, May 13, 2025 at 10:26:45 AM

Can you please help me to understand how I can log a ticket with NOW Support. Thanks.

Alok Gupta5 · ‎07-30-2025

Hi,

This is the known issue by service-now.

Due to maintenance of server/Nodes.

Once maintenance window will complete. Then you will able to see.

So you have to wait for maintenance window to be complete.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Alok Gupta

View solution in original post

Nikhil Bajaj9 · ‎07-31-2025

Hi @RaghavMuthyam ,

You can just wait. No other alternate available in your case.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Jozsef Barath1 · ‎07-31-2025

I have tried both chrome and edge and tried to refresh the instance from the console, I still have the same issue. While Chrome refuses to let me in through "Advanced", Edge lets me to log in but it still says its "not secure" and https is crossed out.

Nikhil Bajaj9 · ‎07-31-2025

Hi @Jozsef Barath1 ,

Have you tried Chrome- incognito mode- as per suggestion in myh workaround.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj