I am looking for sample java code to create a service-now ticket. I am using intellij and maven.

[dashap]

Morning,

I want to create as proof of concept a java class to allow me to create a ticket in service-now.Something that shows the connection, creation of the ticket, and closing with some error handling would be great. By the way, I see talk of ServiceNowStub.   What is that about?   Would that fit my need to do what I want to do?   How to I get this setup in intellij?

[tony_barratt]

Hi David,

I have an idea this wiki article will be helpful:

Table API Java Examples - ServiceNow Wiki

edit:

specifically

3.2 POST

Best Regards

Tony

[dashap]

I have seen this article before. It seems to show connecting to an incident and I think adding a comment.   Not real sure what is going on there.   I was looking for something a little more robust like: Legacy:Web Services Axis2 Examples - ServiceNow Wiki

It looks like intellij has a web service option that I think will do what is shown with the option:

./wsdl2java.sh -uri https://<instance name>.service-now.com/incident.do?WSDL -o /glide/workspace/TestWebService/

I am not sure yet.   But you can see wit this I would be able to set things like:

nc.setAssigned_to("Christen Mitchell");

inc.setCategory("hardware");

inc.setPriority(BigInteger.ONE);

inc.setDescription("The WI_FI in the reception area is down");

inc.setCaller_id("Joe Employee");

This is more of what I would like to do.   Does anybody have some experience with using axis2 and creasting tickets?

[dashap]

I tried to use our url:   https://ourservice.service-now.com/incident.do?WSDL, but intellij responds with Wsdl url is not vali...

[tony_barratt]

Hi David,

Bad WSDL maybe related to elementFormDefault?

Java Apache Axis2 Web Services Client Examples - ServiceNow Wiki

edit:

The above is a guess, but perhaps a good look at the WSDL would be helpful?

There are online tools such as

Online WSDL Viewer and Validator

Plus SOAPUI for example can validate the WSDL

Best Regards

Tony