I am not able to change password for admin user

[Saroj Patel]

I am not able to change or reset password for admin user. Is there any way to do this.

I a getting this No service Desk Processes found for the user selected

[Community Alums · Accepted solution]

Hi @Saroj Patel ,

Activate the 'Service-Desk Password Reset for Local ServiceNow' Password Reset Process and check the 'Apply To All Users' checkbox to true. This will allow you to reset the password for a particular user. Please find the below screenshot for the same.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Goto Application Navigator >> Password Reset >> Processes

[Saroj Patel]

Thank you , Sandeep

issue got resolve.

[Community Alums]

Great !!

[Kailash Bhange]

Hi Saroj,

Goto sys_properties.LIST and look for a property that says show password and mark its value as true.

This will make sure that password field on sys_user table is visible to you.

And then you can directly add the password for any user from sys_user table itself.

Hope this helps, Please mark it helpful, correct as per your consideration.

Kailash