I am not able wakeup my PDI

sudheer9696543
Kilo Contributor

‎04-24-2025 10:43 AM

Suddenly, on last friday morning I could no longer login to my PDI after I was using it just before. and days before.

After accessing my instance, it showed a login windows but I was not able to login anymore with my accounts.

Furtehr after having logged in as developer; the instance was no longer shown in my Developer Instances and not abe to wakeup or recover.

 
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-25-2025 06:41 AM

Hi @sudheer9696543 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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