i am not getting any alerts on glide ajax

[Community Alums]

Hi,

Can you please let me know why my alert is not getting triggered?

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }
	alert("inside ajx");
	var get_Caller_Details = g_form.getValue("caller_id");
	var ga = new GlideAjax("multiple_Autopopulate_Class");
	ga.addParam("sysparm_name","multiple_Autopopulate_Function" );
	ga.addParam("sysparm_id", get_Caller_Details);
	ga.getXML(callBackFunction);
	function callBackFunction(response){
   var answer = response.responseXML.documentElement.getAttribute("answer"); 
   alert("response is " + response);
   alert("answer is " + answer);
	}


}

var multiple_Autopopulate_Class = Class.create();
multiple_Autopopulate_Class.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    multiple_Autopopulate_Function: function() {
        var parm = this.getParameter("sysparm_id");
        var gr = new GlideRecord("sys_user");
        gr.addQuery("sys_id", parm);
        gr.query();
        if (gr.next()) {
			return gr.email + ", " + gr.location + ", " + gr.manager;
        }

    },

    type: 'multiple_Autopopulate_Class'
});

Regards

Suman P.

[Community Alums]

I am not able to see even this alert

    alert("inside ajx");

after changing the caller. I am surprised at what is going on. Still no luck. Code looks good to me though, the code.

[Samaksh Wani]

Hello @Community Alums 

While using glide ajax sometimes alert wont work, so pls check with gs.log()

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Community Alums]

Well...using your code I am able to see the first alert() message. I am even seeing the AJAX response and following alert() messages.

Only difference I see is in the AJAX - I put it to All application scopes (but its not only this probably).

Do you have domain separation on this instance?

[DhanujaH]

Hi Dave,

While creating the script include it asks to select a user role for Access Control on Client Callable Script Include, hope you are having the required role?

Please accept the solution, If you find it helpful.

Thanks,

Dhanuja

[Danish Bhairag2]

Hi @Community Alums ,

After reading all the comments I believe just try creating a new client script n check. Hope that works. Deactive the existing one.

Thanks,

Danish