I can't change Configuration item field value in release(rm_release)

BoHyun Jung
Mega Sage

BoHyunJung_0-1692583385924.png

Even if I change the value to Lookup List button and save it, the value does not change.

It can be changed in Change Request(change_request), but not in Release(rm_release).

 

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @BoHyun Jung 

Greetings!

Check if there are any existing UI policies, scripts on rm_release table that defaults the configuration item field. It might be dependent value.

Please mark my answer as helpful and correct if helped.

 

Kind Regards,

Ravi Chandra

View solution in original post

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @BoHyun Jung 

Greetings!

Check if there are any existing UI policies, scripts on rm_release table that defaults the configuration item field. It might be dependent value.

Please mark my answer as helpful and correct if helped.

 

Kind Regards,

Ravi Chandra

I fount it in BR

Thanks  Ravi Chandra_K😆

 

BoHyunJung_0-1692594465580.png