I Cannot ceate a label on three Visual Task Board that I am owner of

[cgg1986]

Good Afternoon -

I have three Visual Task Boards that I am owner of.  All three are Free Form Boards.  I previously could add labels and update them.  We have three non-production environments I am able to edit the boards in non-production environments, but in Production I am unable to.

I can create cards, move cards, archive, add assignees.  It seems I can do everything but add and manage labels.

In addition to myself several team members who could previously due this, are now unable to.  In previous articles I see others have asked to validate 'global_tage_creatortag_admin and role vtb_board_label/read & vtb_board_label / Write.  Also see a question to check system properties.

1.  I do not see the roles associated to my profile which contain vtb

2.  I do not see system properties configured which contain vtb or label or tags

Similarly, this is true of our non-production environments.

In production when someone impersonates me, they are able to create a label.  
Our environment is currently running yokohama-12-18-2024__patch8-hotfix2.

This has been happening for more than two years.  Seems like if I create a new board, and immediately after creating add new labels it works; however, after some time I am unable to. 

Message reads " You do not have permission to create label"
If I try to update one, it reads "You do not have permissions to update the label"

[Mark Manders]

If you don't see the roles on your profile, add them and see if it works then.