Unable to Log In to Partner Portal After Successful Registration

[swethavelu]

Hi Team,

I recently registered on the ServiceNow Partner Portal to avail organization-specific discounts for certification vouchers. The registration process was completed successfully; however, when I attempt to log in, I’m encountering the following error:

I’m unable to proceed beyond this point and would appreciate any assistance in resolving this login issue.

Thank you in advance for your support.

[kbhanushali]

Same issue as above.

[Dr Atul G- LNG]

Please connect with your company Lead who is managing the parent portal, or try using another browser or private/incognito mode.

[kbhanushali]

Hey @Dr Atul G- LNG Tried it all. Different Browsers, Incognito.

I also have the roles assigned. Sharing screengrabs.

If I sign into it, it tells me I don't have access to this app, if I go from my University to Partner Portal while logged in, it tells me OIDC triggered logout flow.

I cant see it in my apps assigned either. Service Now support isn't helping either. They close the tickets or transfer and then I am hung up on

[Dr Atul G- LNG]

As a last option, try reaching out to the ServiceNow account representative or escalate the issue, as it appears to be a ServiceNow-related problem.