I cannot set reference field modal window to read-only in Employee Center

jordimsant
Tera Guru

My team and I are developing some catalog items in our instance and we have noticed that the information icon in reference fields on the employee center opens an editable modal window as seen in the images (first one opens the second):

jordimsant_0-1757063744391.png

jordimsant_1-1757063777377.png

We would like this icon to appear and to show the information, but we would also like it to be read-only. How can we do this?

 

Thanks for everything!

 

6 REPLIES 6

@jordimsant 

Hope you are doing good.

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@jordimsant 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader