I have a question on Assets

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‎10-09-2023 12:26 AM

Hi There,

 

I have one Question on Assets.

 

In SCCM assets are not present, but they are present in ServiceNow, and I don't want those assets in ServiceNow Aswell.

 Some Assets in SCCM are retired but those are still present in ServiceNow, so i need to delete those Assets in ServiceNow Automatically not Manually.

 

So can anyone please help me how can i achieve this.

 

Thanks,

 

 

 

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Jens Damhoej
Tera Contributor

‎10-09-2023 12:38 AM

I will recommend that you read up on model management and Asset Management.

A CI is connected to an asset through the model, and on the model you can control if there should be an assety or not.

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