I have a requirement to show the form section tab only when it is submitted from a particular Recor
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3 weeks ago
I have a requirement to show the form section tab only when it is submitted from a particular Record producer ,created Display Business rule and Onload client script its is working but after refreshing the page twice then it is showing the tab section. Need suggestion
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3 weeks ago
share your scripts here along with screenshots.
If it's working fine then it should work all the time and should not get impacted after refresh
Did you add log for what came in g_scratchpad and alert in client script?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
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3 weeks ago
with alert its showing proper value but tab is showing correctly but its taking time to show the result
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3 weeks ago
So it's working fine when form loads.
when you refresh the form again it doesn't work
If you are saying it works fine but takes time then you need to check on your form what all client scripts or UI policies are running and those might be taking long time.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader