I have a sys_id, how can I find out what it actually is?

[donb_]

I am trying to track down a content_block_menu named "Portal Menu" from a dropzone on my site.   There is no "Portal Menu" in the list from

Content Management -->Blocks-->Navigation Menus.   I have the sys_id from the dropzone - is there a way to find out what this sys_id really identifies?   Am I looking in the wrong place?   Any help would be truly appreciated!

[bernyalvarado · Accepted solution]

If you know the table name you can build the URL to go directly to the record:

Here goes an example. In italics is what you need to change

https://instance_name.service-now.com/nav_to.do?uri=table_name.do?sys_id=yoursysid

[bernyalvarado]

Also, you can directly access the list of items by typing in the navigation menu your table_name.list.

In your case it will be content_block_menu.list

You can try search in there for the Portal Menu item or the sys_id through the filter

Thanks,

Berny

[donb_]

Although I got the list of navigation menus, no Portal Menu appears in the list, however, the sys_id points to a different menu.   Not sure what is going on as I inherited this instance and am just trying to get it running in an upgraded version of SN.   (Some of the former developers did not use update sets).   Thanks again!

[donb_]

Berny: Thanks a lot for the information and the correct answer.   I used 'content_block_menu' as the table_name and it took me to the entity with the sys_id that I had.   Thanks again!