I have an issue on RITM and attachment.

Jyoti Ranjan Se
Tera Contributor

‎01-15-2024 01:46 AM

Hi All,

How can this be possible ritm created date and attachment upload date is different.

 

please help me on this.

Screenshot 2024-01-15 150245.pngScreenshot 2024-01-15 150350.png

 

Thanks&Regards

Jyoti

0 Helpfuls
  • 302 Views
3 REPLIES 3

Musab Rasheed
Tera Sage
Tera Sage

‎01-15-2024 01:51 AM

Since attachments are added by default to 'sys_attachment' table you might see some variation in timings.

Please hit like and mark my response as correct if that helps
Regards,
Musab
0 Helpfuls

Jyoti Ranjan Se
Tera Contributor
In response to Musab Rasheed

‎01-15-2024 01:54 AM - edited ‎01-15-2024 03:49 AM

But that time difference is 4 years how could it be possible?

 

0 Helpfuls

Oya Orhan
Giga Guru

‎01-15-2024 08:29 AM

Hi @Jyoti Ranjan Se ,

Could you please have a look this post: https://www.servicenow.com/community/developer-forum/date-variables-showing-wrong/m-p/1987863 

It might be a similar issue.

Mark my answer Helpful & Accepted if I have answered your question

Oya

 

0 Helpfuls