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Now assist smart document- "Ask now assist" button in document viewer is not responding

simpleQubs
Tera Contributor

Hello,

I have configured Smart Document for a custom table in ServiceNow.

So far, I have completed the following setup:

  • Installed the Document Intelligence plugin

  • Activated the Smart Document skill

  • Enabled the system property: glide.ui.seismic.attachment.dialog.renderInAppShell

  • Verified that I have the required roles (including admin)

After completing these steps, I can see the “Ask Now Assist” button in the Document Viewer. However, the button is not responding when clicked.

simpleQubs_0-1777016240527.png

 

Could someone please help me resolve this issue?

Thanks in advance.

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